IMPROVING SERVICE QUALITY OF CALL CENTER USING DMAIC METHOD AND SERVICE BLUEPRINT
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Management and Business
سال: 2018
ISSN: 1412-3789
DOI: 10.24123/jmb.v15i1.38